Data Protection
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How can I prohibit research surveys?

If you do not want to receive opinion polls and market surveys, such as customer satisfaction surveys, you can issue a prohibition of surveys in the S Group co-op member and customer register. To prohibit such use:

  • Add the prohibition to your details by logging in to S User Account
  • Visit a co-op member service outlet (available at almost all Prisma and Sokos stores);
  • Send a request for a prohibition using the a feedback form – select “asiakasomistajuus” (co-op membership), S-Etukortti card and Bonus as the subject matter
  • call the S Group’s co-op member service at 010 76 5858 (Mon–Fri from 9 am to 4 pm, call rate EUR 0.084 per minute); or
  • Sending an email directly to the data controller at tietosuoja.asiakkuus@sok.fi.

Your email will no longer be used after the prohibition. In some cases, you may still receive a single survey after you have issued the prohibition if the email address list was already generated before you submitted the prohibition.

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Email addresses in the S Group are in the form firstname.lastname@sok.fi.

For feedback of data protection web pages, please contact tietosuojavastaava@sok.fi.

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