The S Group uses your personal data for various purposes. On this page, you will find information on how you can exercise your right to access your personal data. For information on your other rights, click Your Rights in the page navigation
Log in to your S User Account
If you want to know which of your personal data we process in the S Group’s co-op member and customer register, you can order and download an electronic register extract quickly and easily by logging in to your S User Account. By logging in to you S User Account, you can order and download a register extract for example on your basic co-op membership information, purchase data and customer groupings.
There is personal data about you in the S Group’s co-op member and customer register if you have an S-Etukortti card, you are member of S Group’s co-operative, you belong to a co-op member household, you have given customer feedback or have used some of our services, such as the authentication service or purchased items from the online grocery store.
Submit an information request using the online form
You can submit an information request about the most important customer registers using our online form at https://rekisteriotepyynto.s-kanava.fi/login (in Finnish only, the link opens in a new tab in the browser). Submitting a request requires strong electronic authentication.
Using the online form, you can order a copy of your data pertaining to the hotel and restaurant services, heating oil orders, food accounts, hardware trade, beauty services, automotive sales, the S-Etukortti card, our online stores, or any feedback you have submitted. In order for us to fulfil your request, please be prepared to give us additional information for example on which of our hotels you have visited and when or which hairdresser’s customer you are. Otherwise, we may not be able to fulfil your request without additional information.
You will receive a response to your request for an extract from the register made using the online form as soon as possible, and in any case no later than within a month as specified by law.
If you want to submit an information request concerning a register other than the one available using the online form or you are unable to perform strong electronic authentication, please contact the data controller responsible for the register. Click here for the contact details of the S Group’s data controllers.
Job applicants or employees
If you work in the S Group or are a job seeker, you have the right to access the personal data we have collected about you as an employee or a job seeker. As every S Group company, such as a cooperative enterprise or SOK, is a separate employer and data controller, you must submit your request primarily to the employer company whose place of work or employment is concerned.
You can find the contact details of our companies in navigation at Contact details of the S Group’s data controllers.