We may use your personal data to send you polls and market studies if you have not separately prohibited it. Research surveys are carried out in many ways: you may receive a survey from us by post, telephone or email. Surveys are not marketing, but rather the development of our services. In other words, you may receive an email survey request even if you have not given us an email marketing permission. If you prohibit surveys, we will no longer send you market studies and polls.
We carry out research surveys ourselves or assign them to research institutes. If a research institute carries out a survey on our behalf, it will only process the personal data required for the survey to carry out the survey, and will delete the data securely after the job is done. In other words, we do not provide research institutes with customer data for their own use.
We only use reliable research institutes with which data processing agreements in accordance with data protection legislation have been signed.